We use a third party to deliver our digital subscriptions to subscribers. This is via a company called Zinio who also sell our titles directly to their own customer base. Emails from Zinio delivering new issues are from an email address email@example.com. Please ensure emails from audiencemedia.com are not marked as spam/junk by your email provider to ensure continued delivery as new issues are available.
Given that we use a third party to deliver your digital issues, there can be complexities with changes in account details, and with issue alignment to a print subscription you may also be receiving. For subscriptions purchased via our mymagazines.com.au website, we can assist - please contact Subscriber Services on firstname.lastname@example.org.
You may have purchased your digital subscription through a channel other than mymagazines.com.au, including, but not limited to, one of the following Digital Newsstands: Zinio, Pressreader, Apple iTunes or Google Play. All digital sales made through these third party digital newsstands require all purchase, refund and personal data queries to be directed to the appropriate third party vendor. Nextmedia accepts no funds directly from consumers for these direct platform purchases; the third party vendors manage all digital transactions and fulfilments.